Privacy Policy – Wildlife Paws

1. Data Controller

The data controller responsible for the processing of personal information collected through this website is:

Organization: Wildlife Paws

Legal Status: Non-Profit Corporation (NPC)

Registration Number: 2025/367813/08

Registered Address: Based at Dullstroom Bird Of Prey, R540 corner Kruisfontein Road, 1km out of Dullstroom on Belfast side, Dullstroom, 1110, Mpumalanga, South Africa

Email: info@wildlifepaws.co.za

Phone: +27 7 15 16 01 31

2. Data Collected

Wildlife Paws may collect the following personal data through its contact forms, newsletter sign-ups, volunteer applications, or interactions with the website:

  • Name
  • Email address
  • Message content
  • Newsletter email address
  • Volunteer application data (personal details provided in the form)

We may also collect certain technical data for analytics purposes, where applicable, such as:

  • IP address
  • Device type
  • Browser information
  • Session data and navigation statistics

3. Purpose of Processing

Personal data is collected for the following purposes:

  • Responding to contact requests
  • Managing volunteer inquiries
  • Coordinating donor or supporter messages
  • Improving the overall functioning and user experience of the website

4. Legal Basis of Processing

Data is processed based on:

  • User consent, when submitting a contact form, newsletter subscription, or volunteer application
  • Legitimate interest, for communications and management of the organization’s activities

5. Data Recipients

Personal data is processed exclusively by Wildlife Paws’ internal team.

Data may also be shared with:

  • Website hosting provider
  • Email service provider
  • Donation platforms (such as GoFundMe or Leetchi), when users voluntarily engage with them

No personal data is sold or transferred to external advertisers or unrelated third parties.

6. Data Retention Period

Personal data is stored only as long as necessary to fulfil the purpose for which it was collected and for a reasonable period thereafter, in accordance with applicable legal obligations.

If the user requests deletion of their personal data, it will be erased as soon as reasonably possible, unless retention is required by law or for the establishment, exercise, or defense of legal claims.

7. Your Rights

In accordance with applicable data protection laws and international standards, users have the right to:

  • Access their personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of their data
  • Request restriction of processing
  • Object to certain types of processing
  • Withdraw consent at any time, where processing is based on consent

All requests relating to these rights may be sent to: info@wildlifepaws.co.za

8. Cookies

This website may use cookies or similar tracking tools for the following purposes:

  • Session management and basic site functionality
  • Audience measurement and analytics
  • Improving navigation, performance, and user experience

Users can configure, limit, or refuse cookies directly from their browser settings. Certain features of the website may not function properly if cookies are disabled.

9. Security

Wildlife Paws implements appropriate technical and organizational measures to protect personal data from:

  • Unauthorized access
  • Loss
  • Alteration
  • Disclosure

These measures may include secure hosting, restricted access to personal data, and encrypted communication where applicable. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

10. Supervisory Authority

Users may lodge a complaint with the relevant data protection authority if they believe that their data protection rights have been infringed.

South Africa – Primary Supervisory Authority

Information Regulator South Africa

Website: https://www.justice.gov.za/inforeg/

Email: inforeg@justice.gov.za

European Union – GDPR Supervisory Authorities

If the user is located in the European Union, they may contact their national Data Protection Authority (“DPA”) under the GDPR. A full list of EU DPAs is available at:

https://edpb.europa.eu/about-edpb/about-edpb/members_en